In-depth two-product comparison
ActiveCampaign vs MailerLite
ActiveCampaign vs MailerLite for B2B SaaS: yearly cost at 1k to 25k subscribers, automation caps, event workarounds, EU storage, switching.
Last updated: 2026-10-07
Short answer
For a B2B SaaS where one to three people send a newsletter, product updates and a few onboarding drips, MailerLite is the better value: 5,000 subscribers cost $49 a month on Comfort or $69 on Power with monthly billing, against $145 on ActiveCampaign Plus (billed annually), and at 25,000 subscribers the gap between Power and Plus is $1,800 a year. Pick ActiveCampaign when the program depends on product-event triggers, goal-based exits, deal and account records, SMS or a Salesforce link, because MailerLite's pricing page lists no CRM and its documented triggers are group, form, link, field and date based. If you cannot tell which camp you are in, start on MailerLite's free plan and count how many flows need a real event trigger.
ActiveCampaign
ActiveCampaign: heavier automation and CRM options, with the Plus tier costing $1,800 a year more than MailerLite Power at 25,000 contacts.
MailerLite
MailerLite: a lot of email per dollar, EU data storage and unlimited seats on Power, but a shallower trigger model and no CRM on its price list.
Most comparisons of these two stop at price. For a SaaS the more useful question is where your emails get their cue. If a message begins because someone joined a group, finished a form, clicked a link or had a field change, MailerLite's trigger list covers it. If it begins because a customer hit a usage threshold your backend noticed, you need either a workaround on MailerLite or ActiveCampaign's event tracking.
Quick comparison
| Decision area | ActiveCampaign | MailerLite | What to verify |
|---|---|---|---|
| Billing meter | Contacts in the account, with a contact selector; sends are capped at 10x to 15x the contact limit | Active subscribers; Comfort sends 10x the tier ceiling, Power is unlimited under a fair-use policy | Export your list, remove unsubscribed and bounced addresses, and count what remains. MailerLite excludes those; check how ActiveCampaign treats unsubscribed contacts on import. |
| Free plan | None; 14-day trial, no card | Free up to 250 subscribers, 2,500 emails a month, 2 seats, 3 active automations of up to 5 steps | Draw your welcome sequence; if it has more than 5 steps, the free plan will not hold it. |
| Price at 1,000 contacts | Starter $15, Plus $49, Pro $79 a month (billed annually) | Comfort $19, Power $39 a month (monthly billing) | At this size the two are within a few dollars; Starter's 5-action cap is the thing to check. |
| Price at 5,000 contacts | Starter $79, Plus $145, Pro $205 a month | Comfort $49, Power $69 a month | Plus against Power is $912 a year apart before MailerLite's yearly discount. |
| Price at 10,000 contacts | Starter $149, Plus $189, Pro $375 a month | Comfort $89, Power $129 a month | Compare tiers by need, not name: Plus (unlimited actions) against Power (unlimited automations and seats). |
| Price at 25,000 contacts | Starter $391, Plus $389, Pro $629 a month | Comfort $179, Power $239 a month | Starter costs more than Plus here, so skip it. Beyond 200,000 subscribers MailerLite moves to custom Enterprise pricing. |
| Automation caps | Starter 5 actions per automation; Plus and above unlimited actions; business goals 15, 25 and 200 by tier | Free 3 active automations and 5 steps; Comfort 50 and 100 steps; Power unlimited active automations, 100 steps | Count your active journeys and the longest one. A 12-email onboarding with branches is the test. |
| Triggers | Event is recorded trigger from event tracking, plus site, form, tag and CRM-based triggers | Joins a group, Completes a form, Clicks a link, Updated field, Joins a segment, Event anniversary, Exact date; ecommerce triggers with a store connection | Map each lifecycle email to its trigger. Any that need "user did X in the product" cost you a backend call on MailerLite. |
| Seats | Starter 1, Plus 1, Pro 3, Enterprise 5 | Free 2, Comfort 3, Power unlimited | List everyone who edits. A second ActiveCampaign editor forces Pro ($375 at 10,000 contacts, against $189 for Plus) and a fourth forces Enterprise ($589); MailerLite Power has no seat limit. |
| CRM and sales records | Deal and account records via the Pipelines add-on, custom objects on Enterprise, Salesforce and Dynamics integrations on Enterprise | No CRM or deal pipeline on the pricing page; Stripe, Shopify and WooCommerce integrations listed | If reps need to see email activity next to deals, check which side can show that without a connector. |
| Transactional email | Add-on, no price on the pricing page | Not offered; the pricing page points to MailerSend | Either way you may run a second sender. Price it with the plan before you compare totals. |
| Data location | DPA template published; hosting region not stated on the pages we read | Data storage center in the European Union, with an ISO 27001 certificate per its pricing page | Ask each vendor for its current subprocessor list and storage region in writing if a customer contract requires it. |
The cost difference is large enough to be a budgeting decision on its own. MailerLite figures below are monthly-billing prices from its slider and ActiveCampaign figures are monthly rates billed annually, so the real gap is slightly wider than shown once MailerLite's yearly discount is applied.
Feature comparison
| Feature | ActiveCampaign | MailerLite |
|---|---|---|
| Builder and steps | Visual builder; Starter allows 5 actions per automation, Plus and above are unlimited. | Visual builder; 100 steps per automation on Comfort and Power, 5 on Free. |
| What starts a journey | Event is recorded, plus tag, form and CRM triggers, started from the builder's Add Start Trigger. | Seven default triggers; Power allows up to three triggers on one automation. |
| Re-entry | Event trigger can be set to run once or multiple times per contact. | Group, form and link triggers can re-enter, but a subscriber can only be triggered once every 24 hours. |
| Goals | Active business goals: 15 on Starter, 25 on Plus, 200 on Pro and Enterprise. | Conditions can branch on custom fields, group membership or campaign activity; the pricing page lists no goal-count limit. |
| Segments | Limited on Starter, standard on Plus, advanced on Pro, premium on Enterprise. | Dynamic segments and interest groups are unlimited on every plan, including Free. |
| Custom fields | Custom fields on every plan; custom objects on Enterprise. | Custom fields and variables on every plan; the Updated field trigger can start a journey. |
| Personalisation | Conditional content and predictive sending from Pro. | Dynamic email content and smart sending from Comfort. |
| Editors | Drag-and-drop designer for HTML and plain text, 250+ templates. | Drag-and-drop, simple and custom HTML editors on all plans including Free. |
| Landing pages and sites | Landing pages from Plus. | 1 site and 1 landing page on Free, 10 on Comfort, unlimited on Power. |
| Testing | A/B testing of email on Starter and Plus; email and automations on Pro and Enterprise. | Email A/B testing is listed on the feature table; multivariate testing arrives with Comfort. |
| API and webhooks | API and webhooks listed on the pricing page; event tracking for custom events. | API, webhooks and an MCP server, with sending through the API on paid plans only; limited on Free. |
| Support | Basic email and chat on Starter and Plus, priority on Pro and Enterprise. | Email support on all plans (priority on Power) and 24/7 live chat on Power. |
| Compliance statements | A DPA template is published. | States it has GDPR controls and procedures for personal data processing and an EU storage center. |
Pricing and operating cost
ActiveCampaign
No free plan. A 14-day trial needs no credit card, and the pricing page advertises a 30-day money-back guarantee.
Starter caps automations at 5 actions and 15 business goals, which a normal onboarding program exceeds in its first month. Seat count is a tier driver: a second editor needs Pro (3 users) and a fourth needs Enterprise (5 users). Deal and account records live in the Pipelines add-on and custom objects on Enterprise. Transactional email is an add-on with no published price, and the SMS and WhatsApp channels are separate purchases.
MailerLite
Free forever up to 250 subscribers with 2,500 emails a month, plus a 14-day trial of premium features with no credit card; data is kept when the trial ends.
Subscribers count cumulatively in each billing cycle: an address that was active at any point counts even if you delete it before the cycle ends. Comfort stops at 10x the tier ceiling in sends; passing that means moving to Power for unlimited sending. Transactional email is not offered, so receipts and resets need MailerSend or another sender. Premium features such as multiple triggers per automation (up to three), unlimited automations and 24/7 chat live only on Power.
| Tier or usage case | ActiveCampaign | MailerLite |
|---|---|---|
| Free plan | None Trial only. | $0 250 subscribers, 2,500 emails, 2 seats, 3 active automations, 5 steps each. Sending locks once you pass 250 active subscribers. |
| About 1,000 contacts | Starter $15, Plus $49, Pro $79 a month Billed annually. | Comfort $19, Power $39 a month Monthly billing. Comfort allows 10,000 sends at this tier. |
| About 5,000 contacts | Starter $79, Plus $145, Pro $205 a month Billed annually. Plus lifts the 5-action cap. | Comfort $49, Power $69 a month Monthly billing. Comfort sends up to 50,000; Power is unlimited. |
| About 10,000 contacts | Starter $149, Plus $189, Pro $375 a month Billed annually. Pro adds 3 seats. | Comfort $89, Power $129 a month Monthly billing. Comfort sends up to 100,000. |
| About 25,000 contacts | Starter $391, Plus $389, Pro $629 a month Billed annually. | Comfort $179, Power $239 a month Monthly billing. Comfort sends up to 250,000. |
| Beyond 25,000 | 50,000 contacts: Plus $609, Pro $969, Enterprise $1,169 a month Billed annually. Starter is not offered above 25,000. | Not captured between 25,000 and 200,000; Enterprise custom for 200,000+ Use the live slider. Enterprise adds a dedicated success manager and deliverability support. |
What each plan really buys a SaaS team
MailerLite's pricing page says every paid plan gets the full feature set and that you pay more for a bigger list or more sending. In practice the plans differ in limits: Free allows 250 subscribers, 2,500 emails, 2 seats, 3 active automations and 5 automation steps; Comfort allows 3 seats, 50 active automations and 100 steps with sends at 10 times the tier ceiling; Power makes seats, active automations and monthly emails unlimited, adds multiple triggers and 24/7 live chat support.
ActiveCampaign's four tiers separate things differently. Starter is for sending campaigns with a few automations: limited segmentation, 5 actions per automation, 15 active business goals, 1 user. Plus unlocks unlimited actions, landing pages and 25 goals. Pro adds advanced segmentation, predictive sending, conditional content, attribution and 3 seats. Enterprise adds custom objects, SSO, a dedicated account team and 5 seats.
Matching these by work done rather than by name gives Plus against Power as the useful pair for most lifecycle programs, and Pro against Power when you need conditional content or attribution, which MailerLite's price list does not describe in the same terms.
Cost at 5,000, 10,000 and 25,000 subscribers over a year or two
Prices were read from both vendors' pages on 2026-10-07. ActiveCampaign is the monthly rate billed annually; MailerLite is the monthly-billing price shown by its slider.
At 5,000 contacts: ActiveCampaign Starter is $79 a month, or 12 x $79 = $948 a year; Plus is $145, or $1,740 a year; Pro is $205, or $2,460 a year. MailerLite Comfort is $49, or $588 a year; Power is $69, or $828 a year. Plus against Power is $1,740 against $828, a $912 difference in the first year and $1,824 over two.
At 10,000 contacts: ActiveCampaign Starter is $149, or $1,788 a year; Plus is $189, or $2,268 a year; Pro is $375, or $4,500 a year. MailerLite Comfort is $89, or $1,068 a year; Power is $129, or $1,548 a year. Plus against Power is $720 a year apart, which is $1,440 over two years, and Pro against Power is $2,952 a year.
At 25,000 contacts: ActiveCampaign Starter is $391, or $4,692 a year; Plus is $389, or $4,668 a year; Pro is $629, or $7,548 a year. MailerLite Comfort is $179, or $2,148 a year; Power is $239, or $2,868 a year. Plus against Power is a $1,800 difference per year, or $3,600 over two years.
At 1,000 contacts the order flips for the cheapest tiers. ActiveCampaign Starter is $15 a month, or $180 a year, while MailerLite Comfort is $19, or $228 a year. A team that stays under 1,000 contacts for a long time is paying about the same on either side, and the decision rests on automation limits and trigger types.
One caution on counting: MailerLite bills on active subscribers and counts any address that was active at any point during the billing cycle, even if it is deleted before the cycle ends, per its pricing FAQ. A mid-month cleanup of 3,000 stale trial addresses therefore lowers the next cycle's bill, not this one's.
- MailerLite's yearly billing takes 10% off at the 500-subscriber tier (Comfort $12 monthly against $10.80), so a yearly choice makes the gap wider than shown.
- ActiveCampaign sends are capped at 10x contacts on Starter and Plus: 5,000 contacts allow 50,000 sends. MailerLite Comfort allows the same 50,000 at 5,000 subscribers, and Power has no cap.
What the entry plans leave out
- ActiveCampaign Starter: 1 seat, limited segmentation, 5 actions per automation, 15 active goals, standard integrations only, no landing pages. Pro is where predictive sending, conditional content and attribution begin.
- MailerLite Free: 250 subscribers, 2,500 emails a month, 3 active automations of up to 5 steps, one website and one landing page, limited templates and a limited API without sending. Sending locks above 250 subscribers.
- MailerLite Comfort: 3 seats, 50 active automations, 100 steps, 10 landing pages, and sends at 10x the tier ceiling. Unlimited sending, unlimited seats, multiple triggers per automation and live chat need Power.
- Neither side lists a company or account object in the base email plan; if you need one, ActiveCampaign sells it through Pipelines and custom objects, MailerLite does not list it.
Starting lifecycle emails from product activity
ActiveCampaign's event tracking guide covers the case directly: enable event tracking, use the event key with your account ID to post events to its tracking endpoint, then start an automation with the Event is recorded trigger. Event data posted with the call can be merged into the email, so a message can quote the exact number your product measured. Each event needs an existing contact.
MailerLite's automation triggers are Joins a group, Completes a form, Clicks a link, Updated field, Joins a segment, Event anniversary and Exact date, plus ecommerce triggers that need a store connection. There is no custom product-event trigger on that list, so the standard pattern is to translate events into data: your backend calls the subscribers API to add the person to a group or update a field, and the journey starts on Joins a group or Updated field.
Two details of that pattern matter. A POST to the subscriber endpoint only adds groups and never removes them, while a PUT replaces group membership and drops unlisted groups, so a sync job that uses PUT can silently eject people from journeys. And a subscriber can be triggered only once every 24 hours, so two events inside a day, such as a trial extension followed by an upgrade, may not both start a flow. Test both in a free account before you design around them.
Counted honestly, this makes MailerLite fine for five to eight group-based flows (welcome, activation nudge, trial ending, upgrade announcement, win-back) and awkward for an event-per-feature program with dozens of triggers.
Seats, support and where the data lives
Seats are a clear MailerLite advantage: 2 on Free, 3 on Comfort and unlimited on Power, against 1, 1, 3 and 5 on ActiveCampaign's four tiers. For a lifecycle owner, a designer, a product manager and a founder who approves copy, that is four logins: MailerLite Power at 10,000 subscribers is $129 a month, while the same four logins need ActiveCampaign Enterprise at $589 a month.
Support follows the plan on both sides. MailerLite lists email support on every plan, priority email on Power and 24/7 live chat on Power. ActiveCampaign lists basic email and chat on Starter and Plus and priority support on Pro and Enterprise, with free services such as contact migration and ActiveTraining for all.
On data location, MailerLite's pricing page says its data storage center is in the European Union with an ISO 27001 certificate, and that it has the GDPR controls and procedures needed for personal data processing; the data-processing terms are in its privacy policy. ActiveCampaign publishes a DPA template but the pricing page does not state a hosting region, so a buyer with an EU residency clause should request that confirmation before signing.
Transactional email, sales tools and channels
MailerLite's feature table marks transactional email as Try MailerSend on every plan, which means receipts, resets and invoices need a separate sender. ActiveCampaign sells a transactional email add-on and does not print its price. For either tool, the practical plan is to keep system mail on a dedicated sender and use the marketing tool for lifecycle mail.
Sales tooling is where the products diverge most. ActiveCampaign puts pipeline management, deal records, account records and lead scoring into its Pipelines add-on, and a Sales Engagement add-on adds one-to-one email and win probability. Salesforce and Microsoft Dynamics sit in the Enterprise column. MailerLite's pricing page lists websites, landing pages, forms, digital products and ecommerce integrations, and no CRM.
On channels, ActiveCampaign sells an SMS add-on and WhatsApp plans from $99 a month, billed annually. The MailerLite pricing page lists no SMS. A SaaS that wants demo reminders by text will need ActiveCampaign or a separate service.
Moving from ActiveCampaign to MailerLite
- Follow MailerLite's own migration guide: export your contacts from ActiveCampaign as a CSV, then on the Subscribers page choose Add subscribers, upload the file and map the columns to MailerLite fields. The guide advises bringing over only subscribers who have opted in.
- Convert ActiveCampaign tags and lists into MailerLite groups before the upload, because group membership is what most MailerLite triggers key on. Create custom fields first so the mapping step has a destination.
- Rebuild forms and landing pages, then email templates, then automations; the guide lists them in that order and does not describe any automatic transfer of automations. Count the steps of your longest ActiveCampaign automation against the 5 steps allowed on Free and 100 on paid plans.
- Replace Event is recorded triggers with a group or field change your backend writes through the subscribers API, and test the 24-hour trigger limit with a repeated event.
- Authenticate your sending domain in MailerLite, send tests to yourself, and run the first live send to a small group. Keep ActiveCampaign until its annual term ends, since it quotes prices as billed annually.
Moving from MailerLite to ActiveCampaign
- In MailerLite, an admin can export subscribers from the Subscribers page as a CSV or CSV for Excel, per its export guide. Only the visible columns are exported, and group names appear only if you switch on Groups under Set columns, so set the columns before exporting.
- Export each status separately if you want unsubscribed people kept as suppressed records, and bring in only active subscribers as Active.
- Create target lists and custom fields in ActiveCampaign, then follow its CSV import guide: map columns, add a source tag, choose Active or Unsubscribed, and uncheck Trigger Automations so existing journeys do not fire for the whole file. Map groups to tags by putting several tags in one column separated by commas.
- Rebuild each journey. A MailerLite Joins a group trigger becomes a list or tag trigger; if your backend now sends product events, replace the group workaround with event tracking.
- Check seats: MailerLite Power has unlimited seats, while ActiveCampaign Plus has one, so list who needs a login before you pick a tier.
Pros and cons
ActiveCampaign
Pros
- Event tracking with a dedicated trigger, event data merged into emails, and business goals that scale to 200.
- A CRM path: Pipelines for deals and accounts, custom objects and Salesforce on Enterprise.
- SMS and WhatsApp plans, landing pages from Plus and a 1,000+ integration list.
- Priority support and onboarding on Pro and Enterprise.
Cons
- ActiveCampaign Plus costs $1,800 a year more than MailerLite Power at 25,000 contacts: $389 a month against $239.
- One seat on Starter and Plus, and an action cap of 5 on Starter.
- No free plan; transactional email, deals and SMS add cost.
MailerLite
Pros
- Free to 250 subscribers; $49 a month at 5,000 on Comfort and $129 at 10,000 on Power.
- Unlimited seats, automations and monthly sends on Power; 24/7 chat on that plan.
- EU data storage with ISO 27001 and stated GDPR controls.
- Landing pages, forms and websites included from the first paid plan.
Cons
- No custom product-event trigger on the documented list; 24-hour limit between triggers per subscriber.
- No CRM, deals or SMS on the pricing page; transactional email goes through MailerSend.
- Multiple triggers per automation and unlimited sending are Power features; Comfort sends 10x the tier ceiling.
Who should choose what?
Pre-launch product with 200 signups and one welcome sequence
A three-email welcome, an announcement and a waitlist update.
Recommendation: MailerLite. MailerLite Free covers 250 subscribers, 2,500 emails a month and 3 automations of 5 steps. ActiveCampaign has no free plan, and Starter is $15 a month ($180 a year) at 1,000 contacts.
Usage-based triggers with numbers merged into the email
An email goes out when an account crosses 80% of its seat or API quota, quoting the exact figure.
Recommendation: ActiveCampaign. ActiveCampaign's event tracking starts an automation on Event is recorded and merges event data into the message. MailerLite has no custom event trigger, only group and field changes and one trigger per 24 hours.
5,000 subscribers, one marketer, newsletter plus three onboarding drips
Everything is group-based: join the trial list, finish the form, click the upgrade link.
Recommendation: MailerLite. MailerLite Comfort is $49 a month ($588 a year) or Power $69 ($828 a year), against ActiveCampaign Plus at $145 ($1,740 a year), and Comfort sends up to 50,000 a month.
Reps work deals in the same tool and sync with Salesforce
Marketing hands qualified accounts to sales and both teams want activity and deals in one place.
Recommendation: ActiveCampaign. ActiveCampaign has deal and account records in Pipelines and lists Salesforce under Enterprise ($589 a month at 10,000 contacts). MailerLite's pricing page lists no CRM.
EU buyers asking where their contacts are stored
Security questionnaires ask for storage region and a DPA before purchase.
Recommendation: MailerLite. MailerLite states an EU storage center with ISO 27001 and GDPR controls on its pricing page. The ActiveCampaign pages we read offer a DPA template and no region.
Demo reminders by SMS and a webinar landing page
Prospects register, receive an email, then a text one hour before the call.
Recommendation: ActiveCampaign. ActiveCampaign sells an SMS add-on, includes landing pages from Plus ($189 a month at 10,000 contacts) and runs the sequence in one automation. MailerLite's page lists no SMS.
The scenarios below sort teams by the thing that actually bites: free-plan fit for tiny lists, event triggers, list size and budget, data location, and sales tooling. Neither tool wins them all: each takes three of the six.
Final verdict
Choose ActiveCampaign if
- emails must start from product events and carry event data in their body
- you need deal and account records, goals or Salesforce in the same system as email
- SMS or WhatsApp reminders are part of onboarding or demos
- you can pay $189 to $375 a month at 10,000 contacts for these features
Choose MailerLite if
- one to three people run newsletters and group-triggered drips
- you want to pay $49 to $129 a month at 5,000 to 10,000 subscribers
- unlimited seats and automations matter, or EU data storage is a contract point
- you can send receipts from a separate transactional sender
FAQ
How much cheaper is MailerLite than ActiveCampaign?
At 10,000 contacts, MailerLite Comfort is $89 a month and Power is $129, while ActiveCampaign Starter is $149, Plus $189 and Pro $375 (billed annually). MailerLite Power is 12 x $129 = $1,548 a year and ActiveCampaign Plus is 12 x $189 = $2,268 a year, so MailerLite saves $720 a year at that size and $1,800 a year at 25,000 subscribers.
Can MailerLite start an automation from an event in my app?
Not directly on the trigger list we read. Its default triggers are group, form, link, field, segment and date based. The usual pattern is for your backend to call its subscribers API to add the person to a group or update a field, and let Joins a group or Updated field start the journey. Subscribers can be triggered only once every 24 hours.
Does MailerLite have a free plan that works for a SaaS?
It allows 250 subscribers, 2,500 emails a month, 2 seats, 3 active automations and 5 steps per automation, with all three email editors. That fits a pre-launch list. Sending locks when you pass 250 active subscribers, so it is a place to prototype rather than run a live product.
Which tool handles transactional emails such as password resets?
Neither plan structure is built for it. MailerLite's pricing table marks transactional email as Try MailerSend, so it is a separate product. ActiveCampaign sells a transactional email add-on and does not show its price on the pricing page. Plan a separate sender for system mail either way.
Where does each vendor store data?
MailerLite says its data storage center is in the European Union with an ISO 27001 certificate, and that it has the necessary GDPR controls. ActiveCampaign publishes a DPA template and does not state a hosting region on the pages we read. Confirm either in writing if a contract depends on it.
Is ActiveCampaign Starter worth buying for a SaaS?
Rarely. It allows 5 actions per automation, one seat, limited segmentation and 15 business goals. At 25,000 contacts it is $391 a month against $389 for Plus. Plus is the usual starting tier, at $49 a month for 1,000 contacts and $189 at 10,000.